Shipping policy

SHIPPING & DELIVERY POLICY

Standard Shipping Terms for Premium Clothing Store

1. Order Processing & Verification

All clothing orders are processed within 1 to 2 business days after order placement. To maintain high service

quality and avoid delivery failures, we follow a strict verification policy:

• Prepaid Orders: Processed and dispatched directly to your address.

• Cash on Delivery (COD) Orders: Our team will contact you via automated call or WhatsApp to verify your

order and size selection. Your parcel will ONLY be dispatched after verification.

2. Shipping Charges

We are happy to offer 100% Free Shipping across India on all orders. There are absolutely no extra COD

charges or hidden handling fees. The price you see on the product page is the final price you pay at your

doorstep.

3. Delivery Timeline

We deliver your favorite outfits right to your doorstep through reliable courier services. The standard delivery

timeline for all locations across India is 5 to 7 business days from the date of dispatch.

Note: Delivery may occasionally take slightly longer in case of extreme weather conditions, regional festivals,

or remote locations.

4. Tracking Your Parcel

As soon as your premium clothing item is shipped, you will receive a tracking link via email and WhatsApp.

This link allows you to track the exact live location and estimated arrival time of your parcel.

5. Open Box Policy

Please note that courier delivery partners operate under an "Open Box Not Allowed" policy. For COD

orders, you must make the full payment to the delivery person before opening the package. If there are

any issues with fit, size, or damage, you can easily apply for exchange/return as per our policy after

accepting the parcel. 

6. Mandatory Unboxing Video for Clothing Returns
To protect against transit damage or wrong/missing item claims, customers are requested to record a
continuous, unedited unboxing video while opening the package. The video should clearly show the intact
shipping label and the condition of the garment. This is compulsory for initiating any damage-related
replacement requests.
7. Unclaimed Delivery & Wrong Address
The courier partner will make up to 3 delivery attempts. If the customer is unreachable or refuses delivery
without a valid reason, the parcel will return to our warehouse. For future orders, the COD option may be
restricted for users with a history of multiple fake or rejected COD deliveries.